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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Steve Peer

November 14, 2023

5  out of  5 rating by Steve Peer
"Andrea was very prompt, courteous and professional. She was very helpful in answering my questions regarding changes I wished to make to my policy."

Carlos Ramos

November 9, 2023

5  out of  5 rating by Carlos Ramos
"Martha was EXTREMELY helpful and very Kind. I would highly recommend her to onboard any future customers!"

Malcolm Tiller

November 3, 2023

5  out of  5 rating by Malcolm Tiller
"Dalenny always great service!"

Jaimie Cooper

November 2, 2023

5  out of  5 rating by Jaimie Cooper
"Martha rocked! Insurance is never fun to deal with and she was super easy to talk to and made everything understandable. Saved us a ton of money too!"

Ivan Luna

October 27, 2023

5  out of  5 rating by Ivan Luna
"Dalenny excelente servicio!!"

Pet Sitter

October 25, 2023

5  out of  5 rating by Pet Sitter
"I am so grateful that I was able to go to the city center office and have Delaney help me with filing a claim. The form was easy and some aspects but then there were questions that I couldn't answer. This is my second time dealing with Delaney and I already wrote down the days and times that she's here because moving forward she's going to be the one that I keep going to."

Nathan Jimenez

October 18, 2023

5  out of  5 rating by Nathan Jimenez
"Dalenny is awesomeness!"

Dalenny Jimenez

October 18, 2023

5  out of  5 rating by Dalenny Jimenez
"Martha was great helping me with my policies. I didn’t quiet understand previously!"

Eureka Bloom

October 11, 2023

5  out of  5 rating by Eureka Bloom
"Michael was great. He broke down everything in simple terms that helped me to understand the insurance language that allows me to make a good decision on my insurance policy. Thank you Michael."

Kay Gannon

September 1, 2023

5  out of  5 rating by Kay Gannon
"Ashley Kennedy did a great job answering all my insurance questions. She was so nice to talk to and very helpful."

Nick Plantamura

August 23, 2023

5  out of  5 rating by Nick Plantamura
"Martha is amazing would definitely recommend her. She helped me so much!"

Joshua Calderon

August 18, 2023

5  out of  5 rating by Joshua Calderon
"Martha was amazing with her customer service experience and helped me get all the coverage I needed for my vehicles. She was very empathetic to my needs and made me feel better with recommending life insurance for my kids. I feel great knowing my kids will be protected."

SJAK

August 8, 2023

1  out of  5 rating by SJAK
"yip. just got our notice of cancellation due to windahield repairs yeaterday Called this morning, no accidents to report, but because I75 blows and the trucks on it dont care, we had "several" cracked shields over 3 years between 2 cars, which in Florida are no fee if comprehensive covered. well no luck. we had our renters, hospital, and other coverages through these guys. I am CHANGING companies ASAP and never going back. I wont recommend State Farm to anyone anymore. Beware as they do not even look at circumstance or customer longevity."

Cindy Garmon

August 3, 2023

5  out of  5 rating by Cindy Garmon
"I had an issue with my financial institution which affected my State Farm account. I called and spoke with Lillian who was very helpful and assured me that things would be taken care of. I realized after hanging up that I had not provided the corrected account information, I called back and I spoke with Lisa she was wonderful! Very pleasant understanding and reassuring. We even chit-chatted a little LOL. I've been with State Farm about 15 years, I have always had a very pleasant interaction with the representatives! They really have been "like a good neighbor"."

Deanella Denny

July 11, 2023

4  out of  5 rating by Deanella Denny
"They help me"

Fe1028 Hagen

July 10, 2023

5  out of  5 rating by Fe1028 Hagen
"Ashley Kennedy helped me over the phone as to my auto policy number. She did great and like a breeze. Ty"

Joy Williams

June 14, 2023

5  out of  5 rating by Joy Williams
"Thank you Martha for excellent customer service. I appreciate you. Joy"

Bryan Sniezek

May 17, 2023

1  out of  5 rating by Bryan Sniezek
"Do not recommend Mark Rossmiller or State Farm. They will cancel your policy and not provide notice. My wife received a notice from the state of Florida that the policy was cancelled but Rossmiller. If you decide to do business with this insurance company, be careful. Find another company, anyone. That company would be better than this one."

Shelia McSears

May 14, 2023

5  out of  5 rating by Shelia McSears
"Still waiting on my claim for a tow ."

JEREMY HOLLIFIELD

April 14, 2023

5  out of  5 rating by JEREMY HOLLIFIELD
"Ross Miller state farm is lucky to have Martha Embry, she is great."

Dave Harrison

March 30, 2023

5  out of  5 rating by Dave Harrison
"Although I was frustrated by more than a 30% increase in my insurance premiums, Ashley remained calm and very professional. She reviewed my policy and identified potential savings."

Chris Macaluso

March 15, 2023

5  out of  5 rating by Chris Macaluso
"My agent Martha Embry was absolutely phenomenal. Her attention to detail and effort to give me the best rate possible were excellent! I highly recommend this State Farm agency!"

Troya Harris

February 17, 2023

5  out of  5 rating by Troya Harris
"Martha was very sweet, friendly and saved me so much money! Thank you Martha!!!"

Gayle Hodge

February 7, 2023

5  out of  5 rating by Gayle Hodge
"I just switched from Geico and I'm thrilled with my BETTER and CHEAPER coverage with State Farm! Thank you Martha Rossmiller, for your patience and pleasant disposition while clearly explaining my coverage options to me!"

Marvy D

February 7, 2023

5  out of  5 rating by Marvy D
"Martha was very helpful and patience."