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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carmen Velazquez

Carmen Velazquez

November 14, 2024

5  out of  5
rating by Carmen Velazquez
"Kristina McDaniel great personality love people like her"
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Britany Contreras

November 13, 2024

5  out of  5
rating by Britany Contreras
"Lisa was great she took the time to explain everything to me when I asked about adding coverages to our policy and helped me with the changes I wanted to make. She was patient and kind.. as are all the ladies I have spoken with over the years! Thanks agian Lisa!"
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Steve Patterson

November 12, 2024

5  out of  5
rating by Steve Patterson
"Lisa and Melody in Sun City are the BEST!! I couldn't imagine doing business anywhere else! Thank you ladies for taking good care of all my insurance needs. 10 stars!!!!!"
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Hans Teichmann

November 6, 2024

5  out of  5
rating by Hans Teichmann
"This goes out to Martha! Thank you for helping me out with this. I do appreciate it. And your patience with me when I’m going through a dark time right now. And I hope we can keep good business yet to come. Thank you again Martha!"
We responded:
"Thank you so much for your review, Hans. Martha is a great asset to the agency. We appreciate you choosing Mark Rossmiller State Farm. "
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Mary Haines

November 6, 2024

5  out of  5
rating by Mary Haines
"Jena Rutherford is absolutely phenomenal!! She went over and above to help us sort an issue out and called me later to make sure it was taken care of. We will stay with Mark Rossmiller State Farm because of her."
We responded:
"Hi Mary, Thank you so much for taking the time to leave this review. Jena is for sure 5⭐️! We appreciate your business and thank you for allowing our agency to serve you. Mark Rossmiller. "
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Kristina McDaniel

November 5, 2024

5  out of  5
rating by Kristina McDaniel
"Kristina and Robbie helped out with Joyce and Gladys"
We responded:
"Thank you so much for your review! "
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Jennifer Tran

October 15, 2024

5  out of  5
rating by Jennifer Tran
"I could not be happier with Lisa from the Ross Miller's office with State Farm! True asset to your company. She was polite, professional, so informative, apologetic and patient! She pointed me in the right direction and I have all of the information I need to move forward with my insurance $$$ situation. And to top it all off, she had the time to speak with me right away and did not place me on hold for 29 minutes just to have the phone disconnected. (when I called the first time.) But I do understand all insurance companies are so busy right now after the storm. Please thank her for me. I look forward to working with her again if I ever have to call back."
We responded:
"Hi Jennifer. Thank you for the 5-star review and sharing your experience with Lisa. Lisa is amazing and will be so glad you took the time to post this amazing review. Thank you for choosing State Farm and my agency. Mark"
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Salvatore Agro

October 15, 2024

4  out of  5
rating by Salvatore Agro
"Literally dependant upon the rep that you happen to be dealing with. Martha and Brandi are fantastic. Knowledgeable and enthusiastic. Very professional people."
We responded:
"Thank you, Salvatore!!!! We really appreciate you taking the time to tell us about your experience. Thank you for choosing State Farm and the Rossmiller agency."
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Cheyenne Tasovac

October 14, 2024

5  out of  5
rating by Cheyenne Tasovac
"Thank you Martha P. Embry for making my insurance as easy as it could be. You not only made it possible but you made it easy and affordable. Thank you"
We responded:
"Cheyenne, thank you for the 5-star review!!!"
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Colleen Lhotka

October 1, 2024

5  out of  5
rating by Colleen Lhotka
"Lenny was very informative and helpful, thank you!"
We responded:
"Colleen, Thank you for the 5 star review!!!!! Also, thank you for choosing State Farm and the Rossmiller agency."
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Eronie Noel

September 30, 2024

5  out of  5
rating by Eronie Noel
"Melody provided thorough service and was totally pleased"
We responded:
"We appreciate you giving Melody and us a 5-star review in regard to your customer service experience. Thank you for your business here at the Mark Rossmiller State Farm agency!!"
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Jacqueline Sanchez

September 29, 2024

5  out of  5
rating by Jacqueline Sanchez
"I have recently relocated to Florida and needed to transfer my insurance, instead of the nightmare I was anticipating, Lenny helped make a smooth transition and has always been available to answer my questions. He has made the entire process an easy and quick experience Definitely and asset to his profession ..... Thank you, Lenny, J Sanchez"
We responded:
"Jacqueline, thank you for posting this review. I really appreciate you sharing your experience with Lenny. He does an amazing job. Also thank you for choosing my agency during your move. Mark"
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Daimarys Rodriguez

September 23, 2024

5  out of  5
rating by Daimarys Rodriguez
"Martha excelente agente !! Muy amable me ayudó en todo la recomiendo mucho su trabajo excelente persona !! 100 de 100 bendiciones"
We responded:
"¡¡Gracias, Daimarys!! Agradecemos que confíe en Martha y en nuestra agencia con sus necesidades de seguro. Le agradecemos por su negocio aquí en la agencia de State Farm de Mark Rossmiller."
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Mary D Reynolds

September 21, 2024

5  out of  5
rating by Mary D Reynolds
"Heidi and Katie are true professionals, with extensive knowledge of multi-lines insurance, are both very personable, which made the renewal of my homeowners policy painless!! Thank you Ladies!!"
We responded:
"Thank you, Mary for such wonderful feedback on your customer service experience with Heidi and Katie. We are appreciative of your business here at the Mark Rossmiller State Farm office.   6/27/2024 We are happy to service policyholders like yourself, Mary! Thank you for your business and appreciation of Katie helping you with your insurance needs."
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Dan Figueroa

September 20, 2024

5  out of  5
rating by Dan Figueroa
"Excellent customer service, thanks to Paula."
We responded:
"Thank you, Dan for calling in an allowing Paula to assist you with your insurance needs. We appreciate your business and choosing the Mark Rossmiller State Farm agency."
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Kevin Capehart

September 19, 2024

5  out of  5
rating by Kevin Capehart
"I spoke Mia today. She gave me a great Quote and was very helpful. She made me feel like I was like I was truly a part of the State Farm Family and now I am a happy Customer. Thank you Mia and State Farm for your Outstanding customer service."
We responded:
"WELCOME, KEVIN!! Thank you for your business and choosing the Mark Rossmiller State Farm agency!"
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Donna Billings

September 16, 2024

5  out of  5
rating by Donna Billings
"Heidi Decker is very knowledgeable, friendly and thorough explaining my Home Owner’s affiliation with Citizen’s Insurance. She also returns calls in a very timely manner. I enjoy conversing with her."
We responded:
"Thank you, Donna!! We are happy to assist you all that we can with your homeowner's insurance. We appreciate your business here at the Mark Rossmiller State Farm agency."
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Dustin Jackson

September 12, 2024

5  out of  5
rating by Dustin Jackson
"Just had a meeting to review my insurance and get a better understanding of my bill. It’s never easy dealing with insurance but Paula explained everything and made the entire process easy."
We responded:
"Thank you, Dustin for your patience and understanding as Paula explained your billing with ease and clarity. We appreciate your business here at the Mark Rossmiller State Farm agency."
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Dominick Southmayd

September 12, 2024

5  out of  5
rating by Dominick Southmayd
"Very thorough and helpful"
We responded:
"Thank you, Dominick! We appreciate your business here at the Mark Rossmiller State Farm agency!!"
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Rachel Tinnon

September 12, 2024

5  out of  5
rating by Rachel Tinnon
"I want to thank Heidi for writing my homeowners policy. I got more coverage and saved $300 on my premium. Another thank you to Trisha in helping Heidi in getting the process and paperwork completed and took my payment. You saved me money and made it so easy for me. I told my family and friends about you ladies. I will give a 5 stars for Heidi and 5 stars for Trisha."
We responded:
"Thank you, Rachel! We appreciate you and being part of the Mark Rossmiller State Farm agency!!"
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jeff cote

September 11, 2024

5  out of  5
rating by jeff cote
"I just started a policy (auto) with Lenny and state farm. very professional and courteous. I definitely recommend."
We responded:
"WELCOME, JEFF!! We appreciate your business and choosing the Mark Rossmiller State Farm agency with protecting your home and auto!"
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Larry Godbey

September 10, 2024

5  out of  5
rating by Larry Godbey
"Lisa is a wonderful agent !!!!"
We responded:
"Thank you, Larry for your experience with Lisa! We appreciate your business here at the Mark Rossmiller State Farm agency."
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E Calo

September 9, 2024

5  out of  5
rating by E Calo
"It's great to have an insurance agency that actually answers the phone and answers whatever questions you might have. My interaction with Paula this morning was very informative and really enlightening. She was patient and understanding. Thank you!"
We responded:
"Thank you very much for calling in and allowing Paula to help you with all your questions. We appreciate your business here at the Mark Rossmiller State Farm agency!"
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Jody Oves

September 3, 2024

5  out of  5
rating by Jody Oves
"Spoke with Paula she was friendly, assisted with answering all my questions with professionalism and efficiency, thanks."
We responded:
"Thank you, Jody for your 5-star review of Paula! So happy to hear that she was able to assist you and answer your questions. We appreciate your business here at the Mark Rossmiller State Farm agency!"
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Liza Bonilla

September 3, 2024

5  out of  5
rating by Liza Bonilla
"Awesome job helping me transfer my insurance over from PA to FL. He was really a great help and knew the information. He helped me get the lowest payment possible and keep my coverage."
We responded:
"WELCOME, LIZA! So happy to have you here. Thank you for your business and choosing the Mark Rossmiller State Farm agency!"